DNAKE itanga garanti y'imyaka ibiri guhera ku itariki yo kohereza ibicuruzwa bya DNAKE. Politiki y'ingwate ireba gusa ibikoresho byose n'ibindi bikoresho byakozwe na DNAKE (buri kimwe, "Igicuruzwa") kandi byaguzwe muri DNAKE. Niba waguze ibicuruzwa bya DNAKE ku bafatanyabikorwa ba DNAKE, nyamuneka ubavugire kugira ngo usabe garanti.
1. Amategeko agenga garanti
DNAKE yemeza ko ibicuruzwa bidafite inenge haba mu bikoresho no mu bukorikori mu gihe cy'imyaka ibiri (2), uhereye igihe ibicuruzwa byoherejwe. Hakurikijwe amabwiriza n'imbogamizi byavuzwe haruguru, DNAKE yemera, uko ibyifuza, gusana cyangwa gusimbuza igice icyo ari cyo cyose cy'ibicuruzwa cyagaragaye ko gifite inenge bitewe n'ubukorikori cyangwa ibikoresho bidakwiye.
2. Igihe garanti izamara
a. DNAKE itanga garanti y'imyaka ibiri uhereye igihe ibicuruzwa bya DNAKE byoherejwe. Mu gihe cy'ingwate, DNAKE izasana ibicuruzwa byangiritse ku buntu.
b. Ibice bishobora gukoreshwa nk'ipaki, igitabo cy'amabwiriza, insinga y'umuyoboro, insinga ya terefone, nibindi ntabwo bigengwa na garanti. Abakoresha bashobora kugura ibyo bice kuri DNAKE.
c. Ntidusimbuza cyangwa ngo dusubize amafaranga y'ibicuruzwa byagurishijwe keretse ikibazo cy'ubwiza.
3. Ibyerekeye kwirengagiza
Iyi garanti ntitwishyura ibyangiritse bitewe n'ibi bikurikira:
a. Gukoresha nabi, harimo ariko ntibigarukira gusa kuri: (a) gukoresha ibicuruzwa mu kindi kintu kitari icyo byagenewe, cyangwa kutubahiriza amabwiriza y'umukoresha wa DNAKE, na (b) gushyiraho cyangwa gukoresha ibicuruzwa mu bindi bitari ibyagenwe n'amahame n'amabwiriza y'umutekano bikurikizwa mu gihugu bikoreramo.
b. Igicuruzwa cyasanwe n'umutanga serivisi cyangwa abakozi batabifitiye uburenganzira cyangwa cyasenywe n'abagikoresha.
c. Impanuka, inkongi y'umuriro, amazi, urumuri, umwuka utuzuye, n'izindi mpamvu zidagenzurwa na DNAKE.
d. Inenge z'uburyo ibicuruzwa bikorerwamo.
e. Igihe cy'ingwate cyararangiye. Iyi ngwate ntabwo ibangamira uburenganzira bwemewe n'amategeko bw'umukiriya yahawe n'amategeko akurikizwa mu gihugu cye ndetse n'uburenganzira bw'umuguzi ku mucuruzi bukomoka ku masezerano yo kugurisha.
GUSABA SERIVISI Y'INGUFU
Kuramo ifishi ya RMA wuzuze ifishi hanyuma wohereze kuridnakesupport@dnake.com.



