DNAKE muaj ob xyoos lav txij li hnub xa khoom ntawm cov khoom DNAKE. Txoj cai lav tsuas yog siv rau txhua yam khoom siv thiab cov khoom siv uas DNAKE tsim (txhua yam, "Khoom") thiab yuav ncaj qha los ntawm DNAKE. Yog tias koj tau yuav cov khoom DNAKE los ntawm ib tus neeg koom tes ntawm DNAKE, thov hu rau lawv ncaj qha kom thov daim ntawv lav.

1. Cov Lus Cog Tseg

DNAKE lav tias cov khoom tsis muaj qhov tsis zoo hauv cov ntaub ntawv thiab kev ua haujlwm rau ob (2) xyoos, txij li hnub xa khoom. Raws li cov xwm txheej thiab kev txwv teev tseg hauv qab no, DNAKE pom zoo, ntawm nws qhov kev xaiv, los kho lossis hloov ib feem ntawm cov khoom uas ua pov thawj tias muaj qhov tsis zoo vim yog kev ua haujlwm tsis raug lossis cov ntaub ntawv tsis raug.

2. Lub Sijhawm ntawm Kev Pov Hwm

a. DNAKE muab ob xyoos lav txij li hnub xa khoom DNAKE. Thaum lub sijhawm lav, DNAKE yuav kho cov khoom puas tsuaj dawb.

b. Cov khoom siv tau xws li pob khoom, phau ntawv qhia siv, xov hlau network, xov hlau handset, thiab lwm yam tsis suav nrog hauv warranty. Cov neeg siv khoom tuaj yeem yuav cov khoom no ntawm DNAKE.

c. Peb yuav tsis hloov lossis them rov qab rau cov khoom muag tsuas yog tias muaj teeb meem zoo xwb.

3. Cov Lus Tsis Lees Paub

Daim ntawv pov thawj no tsis them rau kev puas tsuaj vim yog:

a. Siv tsis raug, suav nrog tab sis tsis txwv rau: (a) siv cov khoom rau lub hom phiaj uas tsis yog lub hom phiaj uas nws tsim los rau, lossis tsis ua raws li phau ntawv qhia siv DNAKE, thiab (b) kev teeb tsa lossis kev ua haujlwm ntawm cov khoom hauv lwm yam uas tsis yog cov qauv thiab cov cai kev nyab xeeb uas tau siv hauv lub tebchaws ua haujlwm.

b. Khoom kho los ntawm tus neeg muab kev pabcuam lossis cov neeg ua haujlwm tsis raug cai lossis cov neeg siv tau rhuav tshem.

c. Xwm txheej, hluav taws, dej, teeb pom kev zoo, cua tsis zoo, thiab lwm yam uas DNAKE tsis tswj hwm.

d. Tej yam tsis zoo ntawm lub kaw lus uas siv cov khoom no.

e. Lub sijhawm lav tau tas sij hawm lawm. Daim ntawv lav no tsis cuam tshuam rau cov cai lij choj uas cov neeg siv khoom tau muab rau nws los ntawm cov kev cai lij choj uas tam sim no siv rau hauv nws lub tebchaws thiab cov cai ntawm cov neeg siv khoom rau tus neeg muag khoom uas tshwm sim los ntawm daim ntawv cog lus muag khoom.