
Ukuvuselelwa Kwezokuphepha
Ngokuvamile sinikeza izibuyekezo zokuphepha ezibalulekile zemikhiqizo yethu kungakapheli unyaka wokuqala ngemuva kosuku lokuthumela. Ungaqinisekisa usuku lokuthumela lomkhiqizo wakho kuI-Dnake Product Tracing Systemusebenzisa inombolo ye-serial yomkhiqizo (SN). Ngemininingwane enemininingwane mayelana nalezi zibuyekezo zokuphepha kanye nokuqinisekisa ukuthi i-firmware yakho yomkhiqizo ihlala isesikhathini, sicela ubheke isigaba sethu sezinsetshenziswa lapha.
Bika inkinga ye-cyberserutiy
Uma ungumcwaningi wokuphepha futhi ukholelwa ukuthi uthole ubungozi kwe-cybersecurity noma obunye ubungozi bokuphepha, sikukhuthaza ukuthi usiveze kithi. Yabelana nathi okutholakele nathi.


Impendulo Yesigameko
Securitiy issues with the hardware and software of DNAKE products can also be reported to dnakesupport@dnake.com. Customer will receive an acknowledgement of receipt of their report of security issues within 4 working days. Security updates will be provided usually within 30 working days.