Running an Airbnb or managing rental properties is rewarding, but it comes with daily challenges—late-night check-ins, lost keys, unexpected guests, and ensuring your property stays secure while maintaining a seamless guest experience.
In today’s competitive short-term rental market, guests expect contactless, flexible, and safe check-in experiences. Hosts, on the other hand, need to streamline operations without sacrificing security or guest satisfaction.
This is where smart intercoms step in. They not only simplify check-ins and improve security but also enhance your guests’ first impression, helping you run your Airbnb or rental business efficiently while giving guests the smooth, high-tech welcome they now expect.
What Is a Smart Intercom?
A smart intercom is an advanced version of a traditional intercom system that integrates modern technologies like Wi-Fi, mobile apps, voice control, and smart home ecosystems. It enables users to see, talk to, and grant access to visitors remotely. As an internet-connected entry system, it typically includes features such as:
- Video calling (live feed and two-way audio)
- Remote door unlocking (via app or voice command)
- Cloud-based management (multiple property management, alerts, and logs)
- PIN/code entry (for secure guest access)
Smart intercoms are widely used in homes, offices, and apartment buildings. A complete system may consist of:
- A door station (outdoor unit with camera, microphone, and call button).
- An optional indoor monitor (dedicated screen for on-site control).
- A mobile app (for remote access via smartphone or tablet).
Smart intercom provides flexibility—allowing users to manage visitor access both on-site and remotely.
Why Airbnb and Rental Properties Hosts Need Smart Intercoms?
Running an Airbnb or rental property presents unique challenges—balancing security, seamless check-ins, and property protection. Picture these scenarios:
- A delivery driver stranded at your gate while your guest is off-grid hiking.
- A midnight arrival after a flight delay, with keys lost and no way to enter.
- An unverified stranger at the doorstep claiming to be a "forgotten guest."
As a short-term rental host, a smart intercom isn’t just a convenience with its automation and remote-control features—it’s your first line of defense. Here’s why:
1. Seamless Self-Check-In
Smart intercoms enable contactless, flexible self-check-in at any time, eliminating the need to meet guests in person or hide keys under a mat. Guests can enter using a PIN code, QR code, or by calling the host via the intercom, providing a smooth arrival experience.
2. Enhanced Security
With video calling and entry logs, hosts can see and verify who is entering the property, reducing the risk of unauthorized visitors while keeping guests safe. This also helps in maintaining better control over your property.
3. No Lost Keys or Lockouts
Smart intercoms paired with digital access codes or mobile unlocking eliminate the hassle of lost keys or lockouts, saving both hosts and guests time, stress, and the cost of replacing keys.
4. Remote Management
Cloud-based intercom services are popular in today’s market. Smart intercom brands like DNAKE have greatly streamlined hosts’ workflows. Hosts can grant access remotely, manage multiple properties from anywhere, and monitor visitor activity, making it ideal for managing Airbnb listings while traveling or handling multiple units.
5. Improved Guest Experience and Reviews
A smart intercom makes your property feel high-tech and secure. Guests appreciate easy and contactless entry, which leads to higher satisfaction and better reviews on your listings, giving you a competitive advantage.
Are Smart Intercoms Worth It for Airbnb Hosts? Absolutely. Smart intercoms are worth it for Airbnb hosts who want to save time, reduce stress, improve guest experience, and enhance security, all while running their rentals more efficiently. If you want to stay competitive in the short-term rental market and deliver a seamless guest experience, upgrading to a smart intercom system is a practical, future-proof choice.
How to Choose the Right Smart Intercom for Your Rental
Investing in a smart intercom can transform your rental operations, but choosing the right smart intercom system is key to maximizing convenience and ROI. Here’s what to consider:
1. Match the System to Your Property Type
Single-Unit Rentals (Airbnb, Vacation Homes)
- Recommended: Basic video door station with mobile app access.
- Example: DNAKE C112 (1-button SIP video door station)
- One-touch calling for effortless guest access.
- Simple, intuitive interface for all users.
Multi-Unit Properties (Apartment Buildings, Duplexes)
- Recommended: Advanced smart intercom systems supporting multiple call buttons, PIN/QR codes.
- Example: DNAKE S213M (multi-nameplate door station)
- Scalable for high-traffic entries.
- Streamlines property management workflows.
2. Remote Access and Cloud Management
Not all smart intercoms are equal. Ensure the system offers:
-
Remote unlocking via mobile app
- Real-time video and two-way audio
- Entry logs for security tracking
- Easy management of PIN/QR codes for temporary guest access
Cloud-based systems simplify access management, especially if you handle multiple listings or manage your rental while traveling.
3. Consider Installation & Wiring
Wireless/Battery-Powered (Easy DIY): Best for single-family homes with quick and easy setups (e.g., DNAKE IP video intercom kit, wireless doorbell kit). No Ethernet cable is needed; instead, it uses a simple power supply and connects via Wi-Fi.
Wired/Professional Setup: Best for apartments and commercial properties that support PoE (Power over Ethernet) for both internet connectivity and power supply.
4. Ease of Use for Guests
Your system should be intuitive for guests, with:
- Clear instructions for PIN/QR entry
- Simple call buttons with your name/unit
- Reliable connection for seamless check-in, even during late-night arrivals
5. Reliability and Support
Choose a reputable brand with:
- Strong product support
- Regular firmware updates
- Durable, weather-resistant hardware (especially if installed outdoors)
Real-World Applications: DNAKE Smart Intercom at Star Hill Apartments, Serbia
Star Hill Apartments, a tourist homestay in Serbia, faced critical access management challenges as a short-term rental property:
- How to remotely manage guest access without being on-site?
- How to balance security with flexible, temporary entry for guests?
Solution:
DNAKE’s smart intercom system provided the ideal answer by enabling remote access control via mobile app for hosts and generating time-limited digital keys (QR codes/PINs) for scheduled guest entries.
Results
- Enhanced security: Unauthorized entry risks eliminated.
- Streamlined operations: No more physical key handovers or lockbox hassles.
- Improved guest experience: Seamless self-check-in for tourists.
Conclusion
Smart intercoms are more than just a modern gadget—they are a practical investment for Airbnb hosts and rental property managers who want to save time, improve security, and deliver a seamless guest experience. From enabling contactless self-check-in to providing remote access control and video verification, smart intercoms reduce operational headaches and help you manage your property confidently, even while traveling or handling multiple listings.
If you want to stay competitive, improve your reviews, and streamline your hosting workflow, upgrading to DNAKE smart intercoms is a step worth taking.
